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New privacy laws heading for Australia. Here's what you need to know



With new privacy laws set to come into effect in 2025, now is the perfect time for real estate agents to revisit their marketing strategies, particularly when it comes to email marketing.


The updated regulations will require businesses to obtain and maintain current consent for communications, making it essential to refine your approach to avoid any compliance issues. Here are ten effective strategies to keep your diverse database of tenants, landlords, homebuyers, sellers, and property owners engaged:


1. Personalised Email Campaigns:

   - Segment your database into distinct groups (e.g., tenants, landlords, buyers, sellers) and tailor content to each segment. Share market updates with landlords, maintenance tips with tenants, and new listing alerts with potential buyers.


2. Host Educational Webinars:

   - Position yourself as an industry expert by hosting online events on topics such as “Maximising Rental Yield for Landlords” or “Navigating the Home Buying Process.” This approach builds trust and offers value to your contacts.


3. Regular Market Updates:

   - Send out monthly or quarterly newsletters with local market insights, changes in property laws, or investment opportunities. Personalise the content for different audience segments to keep them informed and engaged.


4. Offer Exclusive Previews:

   - Provide VIP access to off-market listings or upcoming property previews. This creates a sense of exclusivity and can help build anticipation among buyers and sellers.


5. Client Appreciation Events:

   - Organise community events such as BBQs or local fairs. These informal gatherings are great opportunities to build rapport with your database beyond just business interactions.


6. Automated Drip Campaigns:

   - Utilise automated emails that trigger based on user behaviour, such as browsing specific listings. Follow up with tailored content that matches their interests, like investment advice for potential landlords.


7. Send Personalised Video Messages:

   - Stand out by sending short, personalised video messages. Congratulate clients on property milestones, provide market updates, or simply check in. Videos are more engaging than traditional emails.


8. Create Interactive Content:

   - Use polls or surveys to gather insights from your audience. Ask landlords about their property plans or tenants about their satisfaction with rental conditions. This feedback can guide your content strategy.


9. Distribute Useful Guides and Checklists:

   - Share valuable resources like a “Seller’s Guide to Home Staging” or a “First-Time Buyer’s Checklist.” These resources provide practical value and establish you as a helpful resource.


10. Leverage Social Media:

    - Share client success stories, property market trends, and behind-the-scenes content. Encourage your followers to engage with your posts and share their own experiences, increasing organic reach and engagement.


As the privacy landscape shifts, it’s crucial to ensure your marketing practices, especially email communications, align with the new regulations. Proactively refining your strategies will not only keep you compliant but also enhance engagement and build stronger relationships with your clients.


Stay ahead of the competition and keep your clients coming back with these innovative marketing techniques!

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